Terms and Condition

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HealingOS Terms of Service
Last Updated: August 2025

These Terms of Service ("Terms") govern your use of the HealingOS platform and associated services, offered exclusively through healing.ventures. By registering, accessing, or using HealingOS or any related services (“Platform”), you confirm that you have read, understand, and agree to be bound by these Terms and our Privacy Policy. If you use the Platform on behalf of a business, you also represent that you are authorized to bind that business to these Terms.

IMPORTANT: THIS AGREEMENT INCLUDES MANDATORY ARBITRATION AND WAIVER OF CLASS ACTION RIGHTS.

1. Eligibility & Account Ownership

  • The Platform is for users 18 and older. If you register on behalf of an organization, that entity is the account owner and you must have authority to bind it.
  • All information provided during registration must be complete and accurate. The account owner is fully responsible for activity on the account.
  • You are responsible for maintaining account security and access credentials. Notify HealingOS promptly about any unauthorized use.

2. Platform Use & Restrictions

  • You may use HealingOS only for lawful purposes and in compliance with these Terms.
  • You will not use the Platform to compete with HealingOS, reverse engineer, resell, or exploit any part except as expressly authorized.
  • Do not submit harmful, illegal, or infringing content to the Platform.
  • Users must comply with all applicable regulations, including privacy, health data, export, and telecommunication laws.

3. Service Availability & Modifications

  • HealingOS strives to provide a stable service but makes no guarantees regarding uptime or continued feature availability.
  • The Platform may be amended, suspended, or discontinued at any time and for any reason.

4. Privacy & Data

  • Your use of HealingOS is subject to our Privacy Policy.
  • By using the Platform, you consent to our collection and use of personal, health, and device data as described in the Privacy Policy.
  • If you provide third-party data (e.g., clients, patients, staff), you must have all necessary rights and consents. You must maintain your own privacy policy no less protective than ours.

5. Third-Party Integrations and Content

  • HealingOS may offer access to third-party services or content. Use of such third-party services is at your own risk and governed by their separate policies.
  • HealingOS is not responsible for the acts, content, or service level of any third party.

6. Intellectual Property

  • HealingOS and its licensors own all Platform intellectual property, except for your submitted content (which you retain).
  • You are granted a limited, non-exclusive, non-transferable license to use the Platform under these Terms. No rights are granted except as stated.

7. Payment, Fees, and Billing

  • Subscription fees, usage charges, and payment terms are set at registration or as updated by HealingOS.
  • All fees are non-refundable except as required by law. If payment is not received, account access may be suspended or terminated.
  • You are responsible for all taxes, assessments, and related charges.

8. Cancellation & Termination

  • You may cancel your subscription at any time via your HealingOS account or by written request.
  • HealingOS may terminate or suspend your access if you breach these Terms or for any reason with or without notice.
  • Upon termination, your right to use the Platform ends immediately and data may be deleted after a retention period.

9. Disclaimers & Limitation of Liability

  • HealingOS is provided “as is” with no express or implied warranties. We do not guarantee error-free operation or that the Platform will meet all needs.
  • HealingOS is not liable for indirect, incidental, or consequential damages. The total liability for any claim is limited to the amount paid by you in the three months preceding the event.

10. Indemnification

  • You agree to defend and hold harmless HealingOS, its affiliates, and employees against any claims, losses, or damages arising from your use of the Platform or your violation of these Terms.

11. Arbitration & Governing Law

  • Any dispute arising out of these Terms will be resolved by binding arbitration, not court, and only on an individual basis.
  • These Terms are governed by the laws of California, USA.

12. Changes to Terms

  • HealingOS may update these Terms with notice via the Platform. Your continued use constitutes acceptance of new terms.

13. Contact

For any questions about these Terms, contact us at info@healing.ventures.

Prohibited Uses / Code of Conduct

  • No illegal, fraudulent, misleading, or harmful use of the Platform.
  • No unauthorized access, circumvention, or interference with the Platform.
  • No posting or transmission of objectionable, infringing, or obscene material.
  • No use of AI or automation features for prohibited purposes, as detailed in the Acceptable Use Policy.

Artificial Intelligence Acceptable Use

  • AI features may not be used in violation of privacy, intellectual property, or anti-discrimination laws.
  • You must not present AI-generated content as human-generated or use AI for clinical, legal, or financial advice.

Entire Agreement

These Terms, together with any referenced agreements and policies, constitute the entire agreement between you and HealingOS regarding the Platform.